Massage Chair Exchange Adjustment

This link is used for the replacement balance payment for your massage chair order.

Once the payment is completed, we will immediately arrange shipment for your brand-new replacement chair and coordinate the pickup process for the current unit.

If you have any questions, please feel free to contact our customer support team anytime.

Email: cs@3xrelax.com

Email: cs@3xrelax.com

WhatsApp QR Code:

All 3xrelax products are shipped from the US warehouse

• Processing time: 1-3 business days

• Standard Shipping time(Except processing time): 5-7 Business Days

• White Glove Delivery time(Except processing time): 8-15 Business Days

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Return Policy

• 3xRelax accepts exchanges and returns within 30 days of receiving the product.
• Products must be unused, in original condition, and with original packaging.
• To initiate a return or exchange, please contact 3xRelax through our website’s return & exchange process.

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• 3xRelax offers a 3-year warranty covering material and workmanship defects.
• The warranty period is 3 years from the date of purchase.
• Customers can also choose to purchase xcotton insurance separately for double protection.

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